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Shipping Policy

Receive Free Standard Shipping on U.S. Orders $75+ Free shipping discounts will automatically be applied during checkout.

 

Please note: SATURDAY, SUNDAY AND FEDERAL HOLIDAYS ARE NOT CONSIDERED BUSINESS DAYS

Processing and production is conducted on Business Days ONLY.

Domestic Shipping Costs

 

Standard Shipping to USA - $6.99 (4-5 Business Days)

2nd Day Express Shipping to USA - $9.99 (2-3 Business Days)

Express Shipping to USA - $39.99 (1 Business Days)

 

International Shipping Costs

USPS Priority to International - $39.95 (6-10 Business Days)

USPS Express to International - $59.95 (3-5 Business Days)

DHL Global Express to International - $99.95 (1-3 Business Days) Any

 

Questions? Please Call 845-393-4995

  

WHEN WILL YOUR ORDER SHIP?

Order Processing Orders are NOT processed on weekends and Public Holidays. Stock wigs orders will be processed by our shipping/logistics team within 3-5 Business Days. All orders received after 12 PM EST on a weekday will begin processing the next business day. All order received over the weekend will begin processing on the next business day. If an item you order is "out of stock" it will be shipped out as soon as it has been re-stocked. 

 

PLEASE NOTE: Order processing/handling time is separate from shipping transit time.  (Order Processing 3-5 Business Days) + (Shipping Time).

 

PLEASE NOTE: If you order during a sale/promotion/flash sale - Order processing times may be extended due to the high increase in orders.

 

STANDARD PROCESSING AND HANDLING TIMES 

In-stock Lace Units

- In-stock Machine-made Lace Wigs ship out within 3-5 Business Days. *times can vary*

 

360 Lace Units

- 360 Lace Wigs ship out within 5-7 Business Days. 

Custom Lace Units

- Fully Customized Lace Wigs ship out within 2-3 weeks from date of payment.

 

Hair Extensions

- Hair Extensions ship out within 2-3 Business Days

 

Frontals 

- Stock Frontals ship out within 3-5 Business Days 

- 360 Frontals ship out within 3-5 Business Days 

- Custom Hairline Frontals ship out within 5-7 Business Days  

 

Closures

Closures ship out within 5-7 Business Days 

 

Out of Stock/ Back ordered items

If an item is out of stock or currently on back order your order may be delayed. It will ship out as soon as we have it back in our inventory. Your order will be processed and you will receive an email with your tracking number once it ship out. 

 

WHEN WILL YOUR ORDER ARRIVE?

After you order has been processed. We will ship your package via the United States Postal Service (USPS). - Method you selected at checkout. You will receive an email with your tracking confirmation number once your item is shipped. The status of your delivery can be viewed at www.USPS.com. You may also track your package directly on our website by logging into your account.

UPGRADE TO OVERNIGHT EXPRESS SHIPPING

You have the option at checkout to upgrade your shipping to USPS Express Overnight Mail. This shipping upgrade is optional and does NOT affect or speed up processing times. It will shorten delivery transit time once your item is shipped out.

SIGNATURE CONFIRMATION & SHIPPING INSURANCE

All orders valued over $750.00 will be shipped with insurance (these packages are insured up to the value of the package).

- All shipments are sent with signature confirmation, no exceptions, this requirement will NOT be waived.